Locked out of your TikTok account? This guide covers all official TikTok recovery paths: password reset, hacked-account recovery, ban appeal, no-phone-number methods, and disabled account review.
TikTok Recovery Methods
Reset your password. On the TikTok login screen, tap "Forgot password?" Enter your email address or phone number. TikTok sends a verification code.
Log in with a linked account. TikTok supports login via Google, Facebook, Twitter, Line, or Apple. If any of these were linked, use them to access TikTok without a password.
Use TikTok's account recovery form. For hacked accounts where the email and phone were changed, tiktok.com/legal/report/accountAccess provides a compromised-account report. TikTok's team reviews and initiates identity verification.
Appeal a banned account. If your account was banned, you receive a notification in-app. Tap "Appeal" within the notification to submit a ban appeal. You can also appeal at tiktok.com/appeal. Appeals are typically reviewed within 7 days.
Frequently Asked Questions
How do I recover TikTok if my phone number was changed by a hacker?
Use the account recovery form at tiktok.com/legal/report/accountAccess. TikTok's security team will ask you to verify ownership through account history (username, previous passwords, email used at registration, linked accounts). Do not create a new account — this can complicate the recovery of the original.