Recover Instagram Account — Hacked or Locked | SafeRestore
Lost access to your Instagram account? Whether it was hacked, disabled, or you simply can't log in, this guide covers every official Instagram and Meta recovery path — password reset, hacked-account portal, identity verification via video selfie, and the Meta account appeals process.
Instagram Recovery Methods
Reset your password. On the Instagram login screen, tap "Forgot password?" Enter your username, email, or phone number. Instagram will send a reset link or SMS code.
Use the "Get more help" flow. If you don't have access to the phone or email on the account, tap "Get more help" on the login screen. You can request a link sent to an email you still control, or go through identity verification.
Use instagram.com/hacked for hacked accounts. If your email and phone were changed by a hacker, this portal lets you report the account as compromised and start identity verification without your current credentials.
Complete Meta's video selfie verification. Instagram may ask you to record a video selfie to confirm you are a real person and the account owner. This is used when you don't have access to your email or phone.
Appeal a disabled account. If Instagram disabled your account, you'll see an "Account Disabled" message at login. Tap "Learn More" to start the appeals process. You have approximately 30 days to appeal before the account is permanently removed.
Contact Meta Support via the Help Center. help.instagram.com provides report forms for hacked, impersonated, and disabled accounts.
Instagram Hacked — What to Do First
If your Instagram was hacked and the email or phone was changed: go to instagram.com/hacked immediately. Do NOT repeatedly try to log in — too many failed attempts can lock you out of the recovery flow. Have a clear, selfie-style photo ready for the video verification step.
Frequently Asked Questions
How long does Instagram account recovery take?
Password resets with the original email or phone take under 5 minutes. Hacked-account identity verification through Meta typically takes 24–72 hours. Disabled account appeals take 1–14 days depending on Meta's review queue.
My Instagram email was changed by the hacker — can I still recover?
Yes. instagram.com/hacked allows you to report a compromised account and verify ownership through identity checks rather than account credentials. Meta's video selfie verification specifically exists for this case.